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Emergency Eye Care Services

Providing Emergency Eye Care Services in New Hamburg, Ontario

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We offer emergency services that require immediate and urgent eye care. If your eye is injured, don’t try to judge the severity of it. Immediately seek the opinion of an eye doctor to lessen the risk of hurting your vision. We understand ocular emergencies can arise at any time.

Please call the Dolman Eyecare Centre office at 844-823-6594 for further instructions. Use your best judgment on urgency, if you feel your need to find the nearest emergency room.

Eye Safety – Safety Eyewear – Eye Injury Prevention

This short video stresses the importance of knowing the hazards at home and the workplace regarding your eyes. In this video, we review a few actual incidents where people lost part or all of their vision, along with one whose vision was saved by safety eyewear.

Symptoms that require emergency service include, but are not limited to:

Things NOT to do while waiting for professional medical assistance:

  • DO NOT press on an injured eye or allow the injured person to rub their eye(s).
  • DO NOT attempt to remove a foreign body that is resting on the cornea (the clear surface of the eye through which we see) or that appears to be embedded in any part of the eye.
  • DO NOT use dry cotton (including cotton swabs) or sharp instruments (such as tweezers) on the eye.
  • DO NOT attempt to remove an embedded object.

DO call our office in New Hamburg at 844-823-6594 for further instructions! We are here for you!

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COVID-19 Changes to Availability

Under the advice of the Chief Medical Officer of Health Ontario, our office is closed to in-person care until further notice as a precaution to help protect our patients, team members and the community against the spread of COVID-19.

Should you experience an eye emergency or concerns about your eye health, please email dec251b@gmail.com or call (519-662-3340).

If you are in need of contact lenses, we offer free direct ship. If you have an eyeglasses emergency, we will do our best to help you.

A team member will be responding to messages and answering the phone between the hours of 10:00 am and 12:00 noon, from Monday to Friday.

We apologize for any inconvenience. Once our office reopens, we will reschedule your appointment.

Follow us on Facebook and also on Instagram for realtime updates!

We appreciate you patience and understanding during this very difficult time.

Sincerely, and with best wishes,

The Dolman Eyecare Team