THE STAFF AT Dolman Eyecare Centre
Our exceptional eye care staff in New Hamburg, Ontario look forward to helping you and your family with all your eye care needs.
We will help you select the most appropriate frames or contact lenses and will meticulously fit your new glasses to meet your needs. At Dolman Eyecare Centre we are dedicated to optimizing your vision care.
Meet Our Team in New Hamburg, Ontario
Our Dolman Eyecare Team in New Hamburg:
Always looking on the bright side of life is our office manager and optician Nicole. With a decade of experience in hand, she rises to any challenge that comes her way. Nicole balances her work life/home life with a good yoga session and weight training in her home gym. To quote Chris Trager from Parks and Rec "First stop, Motivation station!". Her family is her first love, and Nicole is always there to motivate and help those around her. She is always looking for new opportunities to shop locally and currently has a knit fascination with local artist Chronicles of Yarnia and her top picks for frame would be Lafont and Modo!
Jenna may be the only optician with a membership in the BSB army. (Born after 2000? Just google it.) Jenna loves all aspects of her job and enjoys teaching people how to safely touch their eyes during their contact lens instructions. Want to know what show or movie any obscure quote comes from? Bears. Beets. Battlestar Galactica. Jenna’s your person. A Leafs fan through and through, and a lover of great food, Jenna recommends Cakr Maker, Le On’s or any of the great pizza joints across Wilmot township. Ray Ban and Maui Jim are her go to eyewear collections.
When asked what her job title was, Connie replied “ Good question!”. She has done so much in this office over the last 40 years that it was hard to land on ‘office administrator’ because she is so much more than that. These days, Connie has been doing more work behind the scenes and spending more time doing the things she loves like being a fierce and fun grandma to her beautiful grandchildren and an avid supporter of local events and community activities. If you’re asking Connie for frame advice, she’d probably lead you to Modo Eyewear.
When you come to pick up your new glasses, you know you’re in great hands with our Debbie. A humble creative powerhouse, Debbie has an eye for frames that keep our optical looking fresh. She’s been here over 30 years as an optometric assistant and you can be sure she’ll come over to say hi if you’re in the office. Christmas is her favourite holiday and many know Debbie for her amazing wreath making skills and her ability to turn simple items into beautiful, ornate decor. Thanks to Debbie, we will never need a Christmas countdown because she is always on hand to tell us how many days are left until the big day. Debbie’s advice for a new pair of glasses would be an Easy Clip or Takumi as they come with a sun clip. Practical and stylish. Just like Debbie.
Judy, Judy, Judy- our songbird disguised as an optometric assistant. With a few decades of optical experience under her belt, Judy absolutely adores giving her opinion and helping you find the best frame for your personality! She’s never met a dog she didn’t like and gives back to many pet organizations, often by adopting her next best friend from them! Judy spends her downtime knitting and crocheting for the Children’s Hospitals and can have her knitting needles in hand faster than you can say baby! Judy is a foodie and likes to sample the curated menu at Red House in Waterloo with family and friends. Ask her for her opinion on eyewear and Judy will tell you that Maui Jim is hands down the best, and she should know; she has about 19 pairs!
Daryl is our front clinic supervisor and lead pre test technician extraordinaire. Say that 5 times fast! Daryl keeps things running smoothly in our front clinic and makes sure that you are as comfortable as possible when checking your pressures with that little puff of air. She loves the great outdoors and camping the good ol’ fashioned way with a good pair of Oakley’s on hand. And you’d if there’s a horse show in town, you know Daryl’s going to be there! One of her favourite local businesses is the Lancaster Smokehouse in Waterloo and if you’re there, look for Daryl. She’ll be the one wearing a glam pair of Tiffany’s.
Cindy is another of our optometric assistants with the East Coast flair, b’y. She loves helping those around her and honestly, it shows. Providing patients with the best care she can makes her day brighter and in turn, brightens ours too! Cindy may be pint sized but she has energy for days! You can often find her walking the neighborhood with friends, hiking the nearby trails with family and enjoying many a good book solo in front of her fireplace. Cindy’s eyewear collection is vast but she often singles out OGI as her favourite frame line.
Susan, our resident Octoberfest guru, is the optometric assistant who gets you to your specialists appointments with all the right info. A former registered nurse and proud member of the Schwaben club, Susan adores spending time with her children and grandchildren, cooking and gardening and doing just about everything under the sun! Looking for a bite to eat? Susan recommends the Scran and Dram or a sweet treat from Cakr Maker. And her eyewear lines of choice are Modo and Lafont. (something in german)
Shannon is a Canadian Certified optometric assistant who you will often find in our pre testing area. She’s a mama of 2 who likes to keep busy with biking and hockey. Much like with kids, you can’t ask her to choose a favourite NHL team- it’s a lock between Boston and Carolina and she loves them equally. Shannon enjoys a good pizza from Pizza Arca but can’t figure out why anyone would sully it with pineapple. She is constantly looking to learn something new because, you know, knowledge is power! If you wanted to pick Shannon’s brain about eyewear, she’d tell you Maui Jim and Tiffany’s are the lines to check out, but don’t ask her to choose between them!
Emily is an avid bibliophile and as our newest optometric assistant, she is eager to help you with your contacts, glasses, appointments or even a great book recommendation.
With a blackbelt in karate and hailing from the East Coast, Emily brings a flair for organization and a great sense of humour to our team. She loves a sweet treat from Meme’s Cafe or Cakr Maker so if you’re looking for some easy brownie points with her, that’s the way to do it. (Pun fully intended and endorsed by Emily.)
Looking for a great new frame? Emily’s go-to is Eco Eyewear.
Our optometric assistant, Nathan aka ReceptioNate makes sure you’re greeted with a smile (although the mask makes it difficult to see his pearly whites).
Other things that make Nathan smile include rare stamps, a girthy novel and smooth jazz on the radio. He’s got the elbows for tennis and thinks that a good pickup game of hockey is just the cat’s meow.
Cloverleaf Foods is the lunch counter that Nathan digs the most and if you’re looking from his recommendation on a new set of peepers, he’s a fan of Ray-Ban’s.
Nick is a Canadian Certified optometric assistant who wears many hats in our office.
We asked Nick to answer some bio questions and he went full throttle. So we present to you his answers word for word: Flying is my favourite hobby and I love getting up as much as I can although this pandemic has hindered this. I also enjoy a leisurely game of hockey, skating on frozen lakes, snowshoeing, hiking and spending time outdoors all year long.
I love my current frames from Ray-Ban. I’ve lived in Kitchener/Waterloo since September 2016 when I moved to the area for school. I’ve worked in New Hamburg since September of 2020. I have two pet bunnies named Wilbur and Winnie. Meme’s Cafe is a gem for a hot bevy, snack or lunch.
I love interacting with patients upon arrival and pretesting. What do I love most about my job? Continuing education and expanding my knowledge and skills every day. “You learn something new every day.”
Nikki is the maker of melodies that keeps our team humming along.
Nikki has been in the optical industry for 10+ years and brings a wealth of knowledge, fashion sense and whimsy to our team. Nikki has a fine eye for detail, which you will notice in seconds of a conversation from frames (especially Lafont) to vintage clothing to anything Jim Henson and her lovely artwork around the office.
Her love of local food is very diverse from the greens of Lorhill Farms to the sweets at Greb’s. A creative genius and an avid lego builder with an “everything is awesome” attitude, Nikki’s love for people is obvious the moment she welcomes you.
What she likes most about her job is the craftsmanship of frames; how they work, how they’re made and how perfect they will be for the right person!
Our KW NeuroVision Team in Kitchener:
Reena joined our team in January 2018. Before becoming a Vision Therapist she was an Occupational/Physiotherapist Assistant. Reena is passionate about enhancing the lives of her patients which is why she is continuing her education to become an accredited Practical Vision Therapist through the Canadian Optometrists in Vision Therapy and Rehabilitation (COVT&R).
You will recognize her in the office by her warm attire, no matter the season. In Reena’s spare time she likes to play soccer, walk her adorable dogs and travel.
Karen joined our team in November 2018 as a Vision Therapy Assistant and has since graduated to Vision Therapist. Keren previously worked as a nurse.
Karen enjoys helping patients learn and practice new activities that allow their eyes and brain to communicate and work better together. Her hobbies include hiking and camping in the summer and spending time with her 2 grandchildren any time of the year. Karen is a great addition to our Vision Therapy Team and she will brighten your day with her cheery smile.